We listened to you, the radiologists, technologists, and administrators of smaller hospitals and imaging centers. In the world of PACS, one size doesn't fit all. So we designed a PACS to fit your specific needs. Here's what you taught us:

You want to increase departmental efficiency. You anticipate decreases in reimbursements, and you'd like to counter those decreases with greater efficiency. We view lost seconds and extra mouse clicks as a waste of your time. Our software, designed by a cognitive scientist, uses scientific principles to maximize productivity:

• Our user interface lets you keep your eyes on the study while accessing the most commonly used functions.
• Our ViewBox workstation software preloads studies into memory to eliminate the wait time when switching between studies.

Your budget is limited. You aren't the Mayo Clinic, and The Rockefeller Foundation won't be underwriting your operating expenses. Where can you find money for PACS, when:

• Your capital budget is locked in until next fiscal year.
• Your operating budget is already tight.

Connect Imaging will enable you to install PACS, this year, for less than you are currently spending on film and chemistry. You can save money rather than take on additional expense.

You want a PACS that is flexible to changing workflow.

• You have limited IT staff, or none at all.
• You want workflow planning to be simple to implement, without loss of flexibility or functionality.

With Dynamic Image Distribution, study workflow can be changed by the radiologist at the workstation, or centrally by department personnel. The result is a user configurable system that minimizes support costs.

You're tired of vendors who promise everything to everyone. We know that getting a PACS means partnering, and that one size doesn't fit all. If our detailed assessment indicates that our PACS isn't right for you, we won't waste your time or ours.

You speak English, not DICOM. We speak both, so you don't have to! You have a right to have everything explained in plain English.

• You don't want "surprise" costs, so we'll be upfront about infrastructure and integration issues for your particular situation from the time of our first meeting.
• We'll work with you to identify clear goals that will meet your needs and fit your budget.
• We'll propose only what you need to meet those current goals, while making you aware of options you may want to consider, now and in the future.
• We regard it as our job to keep up both with changing technology and with regulatory requirements, and to incorporate those into our product line to keep you compliant and up-to-date.

We know that if you like our products, if we've delivered what we promised, we'll establish a relationship of trust. As time goes by, your needs will change. As your PACS vendor, we will be responsive to those changes.

You worry about post-sales support and don't want to go it alone. After you go "live", you want assurance that you'll have technical support available. Our 24/7 PACSWatch support is unrivaled in the PACS industry because it puts you immediately in touch with a live person--not an answering machine--who can shadow your users and provide remote support of our software.